Consider this – all of your employees have had a rich life experience and definitely a large proportion of that is work experience. However ask yourself: are your employees sharing all they know to help the development and prosperity of the organisation they work for (and depend on)?
Well the answer might be NO because they are not encouraged to share knowledge in the first place. In many companies, those in a decision-making senior position are not promoting the sharing and development of knowledge – and on the rare occasions when it comes to the surface it is lost in the implementation phase. Usually senior management and board of directors think, believe and hope that they know everything there is to know and if they don’t they are reluctant to admit it (as it reflects badly on their reputation and remuneration!).
GlaxoSmithKline take knowledge management very seriously – consider their definition: “KM is the capabilities by which communities within an organisation capture the knowledge that is critical to them, constantly improve it and make it available in the most effective manner to those who need it, so that they can exploit it creatively to add value as a normal part of their work.”
Have a look at the following quotes by world business leaders on knowledge strategies – it may prompt you to reconsider accessing an often untapped source of productivity and growth for your company.
“If only HP knew what HP knows, it would make three times more profit tomorrow.”
Lew Platt, ex CEO Hewlett Packard
“Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.”
Management consultant guru Peter F. Drucker
“You cannot mandate productivity, you must provide the tools to let people become their best.”
“We recognise that our most important asset is people and their knowledge. We understand Knowledge Management (KM) as the cultivation of an environment within which people are willing to share, learn and collaborate together leading to improvement.”
Care Services Improvement Partnership (CSIP)
“Knowledge Management is the discipline of enabling individuals, teams and entire organisations to collectively and systematically create, share and apply knowledge, to better achieve their objectives. I created this definition back in 1996 and I still believe that what is still new about knowledge management, even today, is to help individuals, teams, organisations and communities to make the transition from what we call ‘episodic learning’ and ‘episodic innovation’ to ‘continuous learning’ and ‘continuous innovation’. This is the promise and breakthrough for KM, and I still do not see very many people doing this at all.”
Ron Young, CEO/CKO Knowledge Associates International
Georgi Ivanov – High Growth Coach
If you want to know more about converting your Knowledge in to a successful Strategy contact Georgi Ivanov – High Growth Coach from the High Growth Kent team. See also www.highgrowthkent.co.uk.